Hi Five Disability Support Services

Registered NDIS Provider

One Team    One Focus

Our Services

Welcome to High Five Disability Support Services Pty Limited, where your individuality and personal journey are at the heart of everything we do.

We understand that every person has unique needs, and we are here to partner with you in creating personalised plans that reflect your goals and aspirations. Our person-centred approach is designed to empower you, whether it’s through enhancing your community participation, accessing respite care, or exploring other vital support options. Together, we will set achievable objectives that resonate with your vision for a fulfilling life.

Rest assured that our dedicated team is not only insured and qualified but also genuinely passionate about providing support to a diverse range of disabilities. We are here to assist you with conditions such as acquired brain injury, attention deficit hyperactivity disorder, multiple sclerosis, Parkinson’s disease, autism spectrum disorder, and many others. Your challenges are important to us, and we are committed to being a reliable source of support for you.

We recognise the importance of collaboration in your journey. Our team works closely with your Support Coordinator and Plan Manager to ensure your NDIS plan is effectively monitored and maintained. We also coordinate with your allied health professionals, including your general practitioner, occupational therapist, physiotherapist, speech pathologist, and behaviour support practitioner, so you receive comprehensive care tailored to your needs.

Our goal is to assist you in maintaining your living skills while providing support through suitable programs, routines, and mentoring. We are here to help you navigate medical appointments and manage your medication, ensuring you feel confident and supported every step of the way.

At High Five, we genuinely care about your well-being and strive to enhance your quality of life. Our commitment is to walk alongside you as you work towards your goals and live your best life.

Please reach out to us today to learn how we can tailor a support plan uniquely for you. We are excited to connect and support you on your journey!

 

About Us

Capacity and expertise to provide a comprehensive range of services in disability and aged care.
Our dedicated team is committed to delivering high-quality, diverse care and support tailored to each individual’s unique needs.
As a registered NDIS provider our Services Include but not limited to:
Disability and Aged Care Work
Personalised care plans to ensure the well-being and comfort of our clients.
Transport
Reliable and accessible transportation for medical appointments, social outings, and daily errands.
Respite
Temporary relief for primary caregivers through our respite care services with care options to support both clients and their families.
Assistive Technologies
Experience and support of technologies to enhance independence and quality of life.
Life Skills & Mentoring
Training and support to develop essential life skills.
Personal Activities
Assistance with personal activities to promote independence.
Daily Tasks
Support with daily living tasks to ensure a comfortable and safe environment.
Community Participation
Encouragement and facilitation of community involvement and social activities.
Household Tasks Including SIL
Help with household chores and maintenance to ease daily living.
Module 2a
Implementing Behaviour Support Plans.
Core Module 4.5
Management of clinical, infectious or hazardous waste.
Core Module 4.3
Professional assistance with medication schedules and administration.
Our Team’s Qualifications:
Our team consists of highly qualified professionals with extensive experience in disability and aged care.
Each member of our staff is Certified and Trained
All our caregivers are certified and undergo rigorous training to ensure they provide the highest standard of care.
Experienced
Our team has years of experience in the field, bringing a wealth of knowledge and expertise to their roles.
Compassionate and Dedicated
We pride ourselves on our compassionate approach, ensuring that every client receives personalized and respectful care.
Continuous Learners
We are committed to ongoing education and training to stay updated with the latest best practices and innovations in care.
We are confident in our ability to meet and exceed the expectations of those in need of our services. We look forward to the opportunity to collaborate and work with you.

Home Care

It’s about caring, not just health care. That’s why we’re here to help get you back to doing the things that you love. Whether it’s a little help around the house, meal preparation, or medication reminders, let us do the caring.

Expert 24/7 Home Care Services that specialises in Happiness. Get the care you deserve!

Compassionate & Experienced Caregivers perfectly matched to your individual needs and interests

Personalised Care Plans ranging from a few hours of companionship each week, up to 24/7 Care

Our Care Team can help with your healthcare needs. This may include medication management, health monitoring, transportation to appointments and more. We want you to live safer, healthier and happier at home. 

Community Participation

Social and community participation is about meeting people with similar interests and joining in social and community activities. It means going where others go, doing what others do, with other people and choosing activities you enjoy. Social and community participation also means different things to different people. It can include going to your local cafe, joining a netball team, bushwalking with a friend, doing a craft class, getting work experience, or volunteering.

Frequantly Asked Questions

What is it you do?

Hi Five DSS provides a person-centred, holistic approach to care, tailoring services to your unique needs and collaborating with you to create your very own support plan.

I want to book a meet and greet with a team member. Is that possible?

Yes, you can book a meet and greet with a team member, and we strongly encourage this. A meet and greet is an obligation-free informal meeting where you can discuss your support, goals, and activities in a relaxed setting of your choice.

Whom should I speak to, and what is their position in the business?

You can speak to Jason Mortimer, the director of the business.

Can we request a callback?

Yes, you can leave us a message below with your contact details and a suitable time to call you back. One of our team members will get in touch with you.

OFFICE HOURS: Monday – Friday 9:00 AM – 5:00 PM

Can we assist with your NDIS plan review? 

Absolutely we can and assisting a client with an NDIS plan review involves several key steps to ensure they receive the support they need.

Here’s how we can help

1. Collect and Document Reports

2. Review Current Plan

3. Prepare Supporting Evidence

4. Collaborate with Key Stakeholders

5. Set New Goals

6. Submit the Review Request

7. Prepare for the Review Meetings

Join Our Team

We are always on the lookout for talented and dedicated individuals to join our team. If you are passionate about what you do and are looking for a dynamic and supportive work environment, we would love to hear from you.

Why Work With Us?

GCC Certified: Our commitment to safety and quality is demonstrated through our GCC certification.

Innovative Environment: We foster creativity and innovation in everything we do.

Growth Opportunities: We offer numerous opportunities for professional development and career advancement.

Supportive Culture: We support each other and celebrate our successes together.

If you are interested in joining us, please email us below.

Care that works for you

At Hi Five, we understand the importance of finding daily activities that bring you a sense of fulfillment. We believe that each person is unique, and that’s why we offer personalized services with endless possibilities. You can tell us what you enjoy doing, and we will work together to create a plan that meets your needs.

If you’re interested in learning more, please give us a call. One of our team members will be happy to answer your questions and schedule a meet and greet. During this meeting, we will explain everything in detail using easy read documentation. This is your chance to ask questions about our services, agreements, and respite care. We look forward to hearing from you!

Privacy Policy
  1. Introduction

Welcome to HI FIVE DISABILITY SUPPORT SERVICES PTY LIMITED. We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the National Disability Insurance Scheme (NDIS) requirements.

  1. Information We Collect

We may collect personal information about you when it is reasonably necessary for, or directly related to, our functions or activities. This may include:

Identity information (e.g., name, date of birth, gender)

Contact details (e.g., address, email, phone number)

Sensitive information (e.g., health information, disability details)

Financial information (e.g., Plan, self or agency Manager details)

Interaction history with our services

  1. How We Use Your Information

We use your personal information to:

Provide and manage our services

Communicate with you about your NDIS plan and services

Improve our services and website

Comply with legal and regulatory obligations

  1. Sharing Your Information

We may share your personal information with:

NDIS and related government agencies

Service providers and partners who assist us in delivering our services

Legal and regulatory authorities as required by law

  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings.

  1. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet is 100% secure.

  1. Your Privacy Rights

You have the right to access, correct, or delete your personal information. You can also object to the processing of your personal information in certain circumstances. To exercise these rights, please contact us at [email protected]

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

HI FIVE DISABILITY SUPPORT SERVICES PTY LIMITED
[email protected]

Contact Us Today

Provider Number

405 012 5216

ABN: 52 665 518 776

Ph: 0412035323

JASON MORTIMER – Director

Email:

[email protected]

JAQUI MORTIMER – Director

Email:

[email protected]

ENQUIRIES

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