Welcome to High Five Disability Support Services Pty Limited. We value each person as an individual and recognise that everyone’s journey is unique.

We understand that people have different needs, preferences, and goals. Our role is to work with you to create personalised plans that reflect what is important to you. Whether your focus is on enhancing community participation, accessing respite care, or exploring other support options, we aim to support you in setting realistic, meaningful objectives that align with your own vision for a fulfilling life.

Our team members are insured, suitably qualified, and experienced in supporting people with a diverse range of disabilities.  We acknowledge the diverse challenges people may experience and are committed to providing respectful, reliable support.

We recognise that effective support often involves working together with others. Where appropriate, we collaborate with your Support Coordinator, guardians and family to help ensure your NDIS plan is implemented and monitored in line with your goals. With your consent, we also coordinate with relevant allied health professionals so that your supports are as consistent and well‑coordinated as possible.

Our aim is to assist you to develop and maintain daily living skills through suitable programs, routines, and mentoring. We can support you to attend medical appointments and manage medication in accordance with agreed plans and professional guidance, helping you feel more confident in your day‑to‑day life.

At High Five Disability Support Services, we are committed to providing respectful, person‑centred support that promotes your wellbeing and quality of life. We welcome the opportunity to discuss how we might work with you to tailor a support plan that reflects your individual circumstances and goals.

Please contact us if you would like more information or to explore how we may be able to support you.

What does Hi Five DSS do?

Hi Five DSS offers a person‑centred and holistic approach to support.

We aim to:

Tailor our services to your individual needs and preferences

Work alongside you to co‑design your own personalised support plan

Promote your independence, well-being, and quality of life in a respectful and supportive way

Can I book a meet-and-greet with a team member

Yes, definitely. You are very welcome to book a meet and greet with us, and we encourage this where possible.

An obligation‑free, informal conversation that gives you the opportunity to:

Learn more about who we are and how we work

Discuss your support needs, goals, and interests

Explore activities and routines that are important to you

Meet in a relaxed setting that works for you

We will always do our best to accommodate your preferences.

Whom should I speak to, and what is their position in the business?

You can speak with Jason Mortimer, Director of the organisation. Mr Mortimer is actively involved in all aspects of service delivery and is committed to ensuring that all supports are provided in a respectful and person‑centred manner. Where appropriate, other members of the team may also be involved, enabling you to meet the personnel who may be directly responsible for providing your supports.

Can I request a callback?

Yes, you can. If you would like us to call you back, please leave a brief message with:

Your name

Your preferred contact details

A suitable time or time window for us to call

A member of our team will contact you as soon as reasonably possible during business hours.

Office Hours: Monday – Friday, 9:00 AM – 5:00 PM

Can you assist with my plan review? 

Yes, we can. We are able to assist you with your NDIS plan review and will work with you to help ensure your supports reflect your current needs and goals.

Our assistance may include:

Reviewing your current plan
We go through your existing plan together to consider what is working well and what may need adjustment.

Supporting you to set new goals
We have a conversation with you about any changes in your life, your current circumstances, and your future aspirations to help you identify clear, realistic goals.

Collecting data and reports
We can help gather relevant progress notes, reports, and other information that may assist in demonstrating how your supports are being used.

Preparing supporting evidence
We help compile documentation that may support any changes or additional supports you would like to request.

Collaborating with key stakeholders (with your consent)
Where appropriate, and with your permission, we can liaise with other providers, therapists, and important people in your life to ensure a coordinated approach.

Helping you prepare for the review meeting
We support you to get ready for your NDIS review meeting so that you feel more confident discussing your needs, goals, and the supports that are important to you.